Comparing robot, avatar, and voice assistance in PROMIS administration – a cross-randomized controlled trial
Marquardt, M., Ashrafi, N., Balcerek, M., Compagna, D., Graf, P., Harnisch, P., Hillmann, S., Köllner, V., Papst, L., Voigt-Antons, J.-N., Zöllick, J. & Fischer, Felix
Paper presented at the 11th Annual PROMIS International Conference (PROMIS 2025), Milwaukee, Wisconsin, USA, October 2025
Summary
We compare three assistance modalities—social robot, embodied avatar, and disembodied voice—for administering PROMIS questionnaires in clinical settings. Outcomes include completion time, missing data, user trust, workload, and perceived empathy across diverse patient groups. Findings highlight trade-offs between efficiency and engagement and inform the selection of assistance for equitable, high-quality PROM capture.
Written for this site, the published abstract is at the DOI.
Cite as
Marquardt, M., Ashrafi, N., Balcerek, M., Compagna, D., Graf, P., Harnisch, P., Hillmann, S., Köllner, V., Papst, L., Voigt-Antons, J.-N., Zöllick, J. & Fischer, Felix (2025, October). Comparing robot, avatar, and voice assistance in PROMIS administration – a cross-randomized controlled trial. Paper presented at the 11th Annual PROMIS International Conference (PROMIS 2025). Milwaukee, Wisconsin USA.
