User Experience of Connected Services in Cars
Ganser, K., Kojić, T. & Voigt-Antons, J.-N.
Paper presented at the International Conference on Human-Computer Interaction, July 2021
Summary
We evaluate UX factors of in-vehicle connected services such as navigation, media, and telematics. Through scenario-based driving simulations and surveys, we analyze perceived usefulness, trust, workload, and distraction for different interaction modalities. Findings highlight the importance of reliability, glanceable UI, and progressive disclosure, leading to design recommendations for safer connected experiences.
Written for this site, the published abstract is at the DOI.
Cite as
Ganser, K., Kojić, T. & Voigt-Antons, J.-N. (2021, July). User Experience of Connected Services in Cars. Paper presented at the International Conference on Human-Computer Interaction. https://doi.org/10.1007/978-3-030-78645-8_29
